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Making Communication Effective: 4 Language Filters
Language is a challenging way to communicate. It allows us to share our thoughts and feelings by describing our personal views of reality. Yet language is not reality. It is merely a limited system of symbols, signals, sounds, or gestures that belong to a specific culture or group. It only describes a personal map of the actual territory. We might have a great message to share. Yet there are other important factors to consider if we want to make our communication effective. In addition to the content of our messages, language conveys feelings. Our voices are colored with emotion and attitude. Add the subtle nuances of pitch and loudness, intonation, rate, facial expression and posture. Now we have a complex pattern of behavior with the power to influence our listeners. Without those additional nuances available in writing, the selection of words and sentences must do all the work. They must be chosen carefully. Whether our messages are spoken or written, the job is still unfinished. Our language must pass through the filters of emotion, culture, situational context, and personal beliefs. These filters will influence the listener's perception and interpretation of our message resulting in either acceptance or rejection of our ideas. 1. Emotion: Our listeners may be joyful, anxious, upset, expectant, excited, or in any emotional state. Their emotional state will influence their reaction to our message. An upset individual will not be ready to receive new ideas. On the other hand, someone who is looking forward to hearing what we have to say will accept our ideas if we present them well. 2. Culture: An individual's personal history, country of origin and upbringing will influence their worldview. Their language may not contain words and concepts that ours does. These people will interpret our messages differently than someone with our own background. They may not understand many of our views. When formulating our messages, we must take care to respect cultures, customs, and histories that are different from our own. 3. Situational Context: What the listener has recently experienced as well as environmental factors will also influence the way he or she receives our messages. Unlike emotions, situational context involves elements that are external to the listener. This includes our own presentation of the message. What we said previously and how we said it will influence the listener's perception of what we say next. A room that is too noisy, dark, cold, or uncomfortable will distract the listener's attention. 4. Personal Beliefs: We filter everything we hear through our personal beliefs. We relate everything we experience to previous experiences. If we understand an idea or concept, it is because we are relating it to our past learning. It is rare that we actually have a completely new experience. We have core beliefs about our lives; these personal maps of the world guide the way we listen, perceive, and interpret what we hear. Our messages will be influenced significantly by our listener's personal beliefs. We need to select our words carefully, and craft our presentations so that they will touch our listeners on a deeper emotional level. It is at this deeper emotional level where the most effective communication is achieved. Well-chosen language can touch the heart and soul, find a common ground, tear down walls of division, and foster powerful new alliances. It can be an extremely powerful success tool. Language that ignores the listener's emotional state, culture, current life situations, and personal beliefs will miss its mark. Instead of building trust, it will distance us from those who could become friends and allies. Ralph Waldo Emerson said, "Eloquence is the power to translate a truth into language perfectly intelligible to the person to whom you speak." Choosing our messages carefully, and remembering these language filters will help us develop that eloquence, and will make our communications more effective. We will obtain improved results in both our careers and personal lives by engendering trust, building rapport, and creating positive new relationships. © Copyright by Steve Brunkhorst. Steve coaches people to help them revitalize their inner spark, access their natural talents, and design strategies to reach their personal and professional goals. Get the next issue of Steve's ezine, Achieve! 60-Second Nuggets of Inspiration, by visiting http://AchieveEzine.com
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So here are a few tips to integrate personal and business growth with a whole lot of fun. HR Professional in New Avtaar: HR as a Coach and Mentor Introduction What is Life Coaching? An recent article in Money Magazine said that "A coach may be the guardian angel you need to rev up your career." In fact, if you pick up any major newspaper or magazine, you are bound to come across a glowing article on coaching. It is one of the fastest growing careers, with an estimated 20,000 coaches in the United States. Because coaching is a relatively new profession, there are many people calling themselves "coaches"---unfortunately not all of whom are fully qualified. You should know that there is no required professional certification process, although it is coming in the near future. Business Career, Executive, Life Coaching Article Mechanisms of the Mind (Achieving Success) Suppose that the human mind is nothing more than a bio-computer and that the function of this computer is to get its owner exactly what he says he wants.. The computer mind takes what you say very literally. So, if you say you cannot do something, the mind interprets that as a command and makes sure you cannot do it. If you say you are confused and don't know what you want, the mind makes sure you have that experience. Great Advice It never ceases to amaze me that every time I give a speech, do a seminar, or talk with people one-on-one, I get inundated with questions seeking the almighty answers to all that ails them. However, when I press them to come up with an answer to their own situation, they usually respond by offering their own solution right back to me. Just Listen, Please! When did you last do that? When did you last listen to yourself? Is there a small voice inside you calling out "Just listen to me" Just listen. Please". "All I want is for you to listen to me". " I am tired and fed up of continuing doing. Just stop for a moment and just listen. Please". Executive Coaching Case Studies If you are wondering whether investment in executive coaching would promote your business growth, some case studies might help you in making a decision. How to Turn Around A Sinking Conversation - 7 Tips When a conversation is not working out there is the potential for massive frustration or a breakthrough depending on how you look at it. Hows Your Self-Talk? You know, what are you saying to yourself? There's always something going on in there. Do you make positive statements about yourself to yourself or are you beating yourself up with your own words? Time Travel Let me quote something you wrote. "When you reach the boundary between like and love, you know you are entering a different country. You are beyond newness and infatuation. You know what Shakespeare meant when he called love 'an ever-fixed mark that looks on tempests and is never shaken.'" The Secret of Self-Esteem Have you ever thought about what really creates self-esteem? Having a deep sense of inner worth is important to all of us, but many people have some false beliefs about what creates confidence in our own merit as individuals. 12 Reasons to Develop Exceptional People Skills Why should you bother to spend your valuable time learning how to develop exceptional people skills? Top Ten Tips for Living Authentically 1. Know your purpose The Value of Career Coaching and Its Effect on Productivity Athletes the world over have coaches. Yet, workers whose very livelihood depends on their ability to perform well on the job are often unaware of the merits of a career coach. How to Choose the Right Coach for You So you want to hire a coach but with so many choices it's easy to feel overwhelmed. How do you find the coach that is right for you? It can seem like a daunting task so here are some guidelines to help you make the right decision for you.
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