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What Can Be Changed In Management To Improve Bottom Line Results?
If you don't have the full support and understanding of key management positions, any organizational changes being made are going to be thwart with difficulties. It is up to CEOs and Presidents to champion the cause and ensure their managerial teams are also in full support, so that it can filter down through the ranks more smoothly. It is not enough to merely hand a list of problems and preferred outcomes or objectives to a managerial team and expect them to go ahead and get to work on it. They, too, need guidelines and guidance, reassurance, and training. Many Managers get to where they are through natural progression up the corporate ladder, climbing their way on their years of experience. But this doesn't mean they know how to manage. The Manager of the Sales Department may be an excellent Sales Person himself and know how to train his staff in successful sales techniques and strategies, but as a manager of people and an organizational change expert, he may well be out of his depth. The same can be said for many managers in many different departments. All the brilliant change plans in the world will fail if those who are responsible for the action have no idea what they are doing and possibly, don't believe in what they are doing. So the first step is ensuring the managerial teams understand what changes are being made and why, and what outcomes are being sought and why. They then need training in the best methodologies for introducing the new systems to their own departments. This requires a whole set of skills many managers lack, simply because it has not been something they have been taught before. This includes people skills, communication skills, and negotiating skills. But even if changes are not being introduced, Managers who want to improve the bottom line results of their departments need these same skills. By now it is a well known fact that a happy workforce is a productive workforce. Happy workers who enjoy a high morale and feel good about their employer, take more pride in their work and wish to see "their" company succeed. They look after the customers better. They take less sick leave. They're find more efficient ways of doing things. They participate more. They work harder. This is good news for any company's bottom line. The Manager in charge of this type of workforce is one who knows how to listen to his staff. He respects his staff and their abilities. He asks his staff for their input and promotes a team spirit. He cares about the individuals in his department and realizes that their individual success in a team environment results in success for the company. He knows how to handle trouble-makers and grizzlers and convert them into happy, productive employees. He understands the process of coaching and mentoring those in his care to produce the best results. He is clear with his instructions, and does not play the Dictator role. He does not waste his time looking over shoulders. Instead, he is available for his staff to bring challenges to for discussion and resolution. Learning to listen, observe, trust, guide and coach employees is not something that miraculously occurs when somebody is promoted to a Managerial position. It is up to the Company to assist their Managers by providing training for them, enabling them to be effective Coach-Mentor-Managers. Too often, when a department is seen to be in trouble, blame is laid at the departmental Manager or Supervisor's door. Really, there is no excuse for a company putting somebody in a position of authority when they are ill equipped to handle it. This is a problem that will recur until organizations realize that managing people is not a natural ability inherited with a managerial title. Resources are available to train Organizational management teams, and often, all it takes is a phone call to put it into action. Stop Managing, Start Coaching! How to Make Your Employees HAPPY and PRODUCTIVE So They Help Your Business PROSPER and THRIVE Terri Levine coaches businesses of all sizes who want to achieve more success through her methods. Terri is a nationally recognized authority on creating greater business and personal success and regularly appears in a variety of media. She specializes in using Comprehensive Coaching principles to create extraordinary growth for her clients' businesses. She provides workshops, coaching and keynotes around the world and is passionate about sharing coaching tools to create a new management model. This book provides proven ways to dramatically increase employee morale and retention, including how to create greater productivity - and profitability! Learn a process that will get great results in a company of any size. This book will teach you: How to lower employee turnover; How to appreciate what employees want and how to reward them; How to use solid tactics to boost morale fast; and, How to take mediocre employees and create high power performance work teams Stop Managing, Start Coaching! will shift your company culture from managing employees to truly changing employee behavior. http://www.terrilevine.com/Books.html Written by Terri Levine, MCC, PCC, MS, CCC-SLP, the Founder of Comprehensive Coaching The Professional's Coach Training Program, a popular Master Certified personal and business Coach, sought after Public Speaker, and Author of bestsellers "Stop Managing, Start Coaching", "Work Yourself Happy", "Coaching for an Extraordinary Life" and "Create Your Ideal Body". She can be contacted via the web site http://www.TerriLevine.com or by telephone: 215-699-4949.
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Business Management How Does Sports Coaching Differ from Corporate Coaching? Athletes Versus Employees How to Tune In Your Brain & Feel Confident with People in Moments One day when I was in school, many years ago, the school principal wandered into our class room, sat down and started to talk. Transform Your Office Into A Powerhouse Of Success Did you know that the area that you call your 'office' is a direct reflection of you? If your environment is clean and uncluttered it projects that the person who works there is calm and has everything under control. Consequently if it looks like the local rubbish tip then the impression others get is that this person is disorganised, and a complete mess. Are You Worth Investing In? Do you realise that if you are green you are growing and if you are ripe you are rotten? So says Winston Marsh, Business Marketing Guru in his recent newsletter. Two Leadership Strategies: Don't Lose Your Mind & Be a Coach Are you feeling overwhelmed, a lack of confidence or under a ton of pressure? Are you trying too hard to make something work and focusing too much on trying to fulfill other people's needs and expectations? You may have "lost your mind!" The Art of Change We don't change. I imagine such a statement could find a lot of opinionated opposition if it implied a lack of growth, whether that be on a knowledgeable level, a logical or spiritual one, but in this case we refer to ourselves and who we are in relation to who we were when we decided to grace this world with our presence. 4 Brilliant Tips to Speed Read Faster than Ever Many people, particularly students, would love to be able to absorb information faster. But before retaining information, they have to go through the first stage of learning, which is reading. Profitable Idea Generation in 4 Steps Using Improv A large percentage of business are stuck, tied to narrow ways of thinking about themselves and their products. In the business environment you can't be stuck and survive. How to Turn Around A Sinking Conversation - 7 Tips When a conversation is not working out there is the potential for massive frustration or a breakthrough depending on how you look at it. The Joy of Learning! "Part of what motivates me to write this book is a concern that we've lost touch in education with the sheer joy of what it means to learn something new." -Thomas Armstrong, Author, Awakening Genius in the Classroom You Have The Right The other day I was having a interesting conversation with an acquaintance, but it soon turned out to be surprising and unpleasant. The other person blurted out an unwelcome comment, in a tactful manner by pin pointing a personal issue within the conversation. Coaching Book Review: The Coach: Creating Partnerships for a Competitive Edge Leaders today have many challenges when it comes to guiding and influencing the performance of their team members. In the past, productivity and success depended on sheer muscle and sweat. Competition, technology and the desire of employees to be meaningfully involved in their work are powerful forces shaping the leader's destiny and future role. The need for service, quality, and effectiveness in organizations is stimulating a demand for employees who think, act, and feel like responsible partners in the enterprise. Now and in the future, reinvigorating employees, managers, and peers through coaching will be critical to the success of both leaders and business. More than ever, leaders need to inspire employees with contagious enthusiasm in order to deliver quality services and products. In CMOE's coaching book, "The Coach: Creating Partnerships for a Competitive Edge," it provides refreshing ideas and strategies to help leaders cope with the demands and challenges of their calling. 5 Steps to Derail Difficult People - Your Surefire Way to a Peaceful Resolution That one guy at work that always has to be right; your buddy's wife who can't eat anywhere they serve burgers, or the monster-in-law, I mean mother-in-law, with too many opinions for your own good, difficult people, we all know them. So the question is, is there a right and a wrong way to deal with them? The answer is yes, if you want to avoid unnecessary confrontations. Why a Coach is NOT a Consultant Often while talking to people about my coaching practice I get asked what the difference is between a coach and a consultant. Many people believe they are either the same thing or very similar. This is untrue. There are many distinct differences between someone who coaches and someone who consults. What is the Success Lesson in this Story? One of my clients gave me permission to tell you his story. Who Do You Talk To? Many of you reading this will be running businesses, or parts of, whether they are your own or not. This means that you have many things to deal with on a day to day basis plus trying to do the long-term thinking needed to lead and run the business. You probably find yourself being very busy, possibly working long hours and, if you are honest, being reactive most of the time. When do you get (or make!) time to really think about your business or the way you are operating personally? (Working on the business rather than in it!) Among the dilemmas you face are; making time to tune out and relax, time think about the business, and finding time talk to about the issues and frustrations. Could You and Your Business Benefit from a Business Coach or a Consultant? The surprising answer is "probably". Most individuals don't realize that a certified business coach or business consultant can add enormously to their home based or more traditional type business. Many individuals think a business coach or consultant will come into their business and tell them things that they don't want to hear. Forget Resolutions - Craft A Life Theme That Works How many people do you know who, in January, enthusiastically name their resolution for the year yet somehow neglect to follow through with it a few weeks or months later? Forget making New Year's resolutions. They rarely work because they are often based on "shoulds" versus the bigger picture of your life. What I've found does work is creating a life theme for the year ahead. Your life theme will be your overriding intention or "big picture" focus for the upcoming months. It has an expiration date of December 31, when you'll get a chance to re-evaluate your direction. Having a life theme is like having a personal mission statement for your whole life, personal and professional, updated annually. A life theme works because it takes into consideration and connects all your intentions for the year in a succinct and powerful phrase. This collection of one to five words describes what you want to accomplish in all areas of your life and cements your main priorities with intended action. Discover Your Intentions Perhaps as you've explored who you are and what you want to create for your life, you've noticed that "Wellbeing" or "Wellness" has come up for you over and over. Or perhaps you've noticed more of a "Relationship" theme. Or maybe the word "Passion" has tugged at your heart repeatedly, or you've focused on "Patience." These are all great themes for the upcoming year. Through your own personal discovery, you may recognize that you haven't made time in your life for many friends, that your networks are weak and that you would like to have a social circle beyond your immediate family. Your life theme in this case could be "Connection." It may be you've realized that your life is far more filled with work and errands than with fun and play, and you want to fix that imbalance. Your life theme then could be "Energize." Feel the Magic Base your theme on what you find joyful and what you want to accomplish both personally and professionally. Your theme needs to strike an emotional chord with you and bring a smile to your face when your say it. You must own it. You must feel your theme's magic. It must propel you forward. Now take a few moments to reflect on the bigger picture vision you have for your life. What would you like to accomplish first? What will bring you joy and fulfillment with your work, your family, and your personal time? What is the essence of what you wish to experience in this upcoming year? When you have an idea of what it is you wish to create and who you want to "be," take some time to meditate or concentrate on developing your life theme. The right phrase for you may come to you immediately, or it may take some time to evolve. Brief is Best When the phrase does reveal itself to you, try to keep it to a maximum of five words. Brief is better. Feel the power of these concise life themes: "Let go. Rebuild. Move Forward. Growth and Independence. Balance and Follow-through. Connection. Stretch. Calm and Quiet." You might have to live with your life theme for a week before you know that it's the one that will speak to you for the next year. You will know when you've got it. Get Started Once your life theme is clear, write it down. Put it where you will see it every day as a reminder of where you are heading in 2005. Tell loved ones, friends and colleagues what your life theme is. The more often you say it and share the more real it will become. Every time you make a decision large and small put it through your life theme filter. If your theme is "connection" say yes to building friendships, social invitations and neighborhood parties. If your theme is "adventure and fun" perhaps you say no that new pair of shoes and yes to signing up for a rock climbing course. The most surefire method to ensuring you live your life theme is to ask yourself every morning when you wake "what can I do today to experience my life theme." The key to success is to be intentional with your thoughts and actions on a daily basis. By living intentionally and with purpose you'll never feel the need to make another New Year's resolution again. Im Gonna Die MY Way My wife says I have the strangest taste in movies. You see, there are movies I can watch again and again, which she could not sit through once. One of them is Rhinestone, starring Sylvester Stallone and Dolly Parton. The Power of Effective Coaching Skills The most valuable assets of a 20th century company were its production equipment. The most valuable assets of a 21st century organization will be its knowledge, workers and their productivity. -Peter Drucker
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