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Coaching Skills for Peers: Extending Influence
Many people think of coaching solely as a management technique. Although coaching skills provide managers with the means to get business results while creating solid relationships, the value of coaching in other arenas is often overlooked. Utilizing coaching skills is also beneficial when cooperating and collaborating with others, developing influence within the organization, and getting effective business results. Peer coaching is not a new idea, but is not widely practiced. In fact, there are significant barriers to its effective use. In some organizations, the "command-and-control" style of management is so entrenched that position power seems to be the only lever available to get others to consider a request. More and more, though, organizations are flattening out, abandoning a rigid hierarchy, and encouraging people to come together across boundaries, divisions, and departments to unite efforts and talents in ways that may not have been possible before. Eliminating territorial attitudes and interdepartmental rivalries, and encouraging teamwork provides for endless possibilities. Peer coaching requires many of the same coaching skills that managers utilize when coaching Representatives. However, peer coaching also demands a special sensitivity to relative situations. For example, a manager may address an issue directly: "John, I need to get some numbers from you on the Simpson project." With a peer, a less direct approach is needed. Peer coaching requires asking questions, gaining an understanding of the other person's issues and viewpoints, and identifying areas of shared interest or concern. Peer coaching doesn't necessarily involve quid pro quo "I'll do this, if you'll do that." But, peer coaching does involve identifying areas where one team member can be of assistance to another team member, or where the combined efforts of team members provide the most beneficial results. As with all coaching skills, the most important piece of peer coaching is listening to understand. Learning more about various priorities allows people to identify areas for collaboration, while strengthening relationships and seeing team members as valued individuals. A team member's greatest untapped resource may be the opportunity to reach across boundaries, combine strengths, and achieve personal goals as well as the goals of the organization. Quick Tip
If you would like to read more information on coaching skills for peers, managers, and leaders, please visit CMOE or you can speak with one of our Regional Managers who will be able to answer your questions. You can reach us at (801) 569-3444.
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Business Management Hows Your Self-Talk? You know, what are you saying to yourself? There's always something going on in there. Do you make positive statements about yourself to yourself or are you beating yourself up with your own words? Its Story Time! - Find the Power Within, or The Truth About Dogs I heard a story recently, and wanted to share it with you. It goes something like this: The Harvest: Shared Power The fall harvest comes upon us once a year. The farmers collect the sometimes-scant rewards of their heroic efforts begun months before. For those of us who are hobby or family gardeners, fall is the time for us to pluck the firm orange pumpkins, the deep green flowers of broccoli, and the plump red tomatoes from their vines. As we reap our rewards of months of work and waiting from the backdrop of the black, black earth, we realize our personal power. If not for our labors, if not for our devoted attention and timely reaction to environmental hazards, these fruits would not be borne. The seeds we sowed in the early spring have given us sustenance and security for the coming frigidness. Life - Is It Just An Illusion? It's a well-known fact that electrons and atoms move at the speed of light, technically flickering in and out of existence. In other words, half of the time we are actually not here. The Tolerance Effect While working with a client several months ago, we went through a process of identifying areas of personal strengths and weaknesses. Through this exercise, we discussed various characteristics and ended up deciding that there was opportunity for improvement in her level of "tolerance". A funny thing happened after that. When she found herself in a situation that had previously triggered a negative reaction be it disappointment, irritation, frustration, anger or even animosity (usually focused on the person in the car ahead of her who did not use their turn signal), the word "tolerance" would flash in her head and she could immediately change the way she reacted to the situation. 5 Steps to Derail Difficult People - Your Surefire Way to a Peaceful Resolution That one guy at work that always has to be right; your buddy's wife who can't eat anywhere they serve burgers, or the monster-in-law, I mean mother-in-law, with too many opinions for your own good, difficult people, we all know them. So the question is, is there a right and a wrong way to deal with them? The answer is yes, if you want to avoid unnecessary confrontations. Your Responsibility The other day I decided to skip cooking dinner and ordered fast food, and I ended up finding an insect on it. My husband and I were shocked, grossed out, disappointed, and I do not know what else. Addiction to Blame Allen consulted with me because his wife of 18 years had threatened to leave him if he did not stop blaming her all the time. He admitted to frequently blaming her in a variety of situations. He blamed her if he thought she made a mistake, if he thought she was wrong about something, if he was feeling alone, or even if he had a bad day at work. He blamed her for asking him questions when he did not know the answer. He would sometimes even blame her if his golf game was off. He always blamed her when he felt judged by her, or when he did not get her approval. While he freely admitted that he blamed her, he could not seem to stop, and he had no idea why he blamed her. Viewpoints - Communication Destruction Or.... Viewpoints! Everyone has them and they are personal. However, when you believe that only your view is correct, you shut out other people and do not listen to the facts they are giving. Success Coaching - What Bill Gates and You Should Have In Common He was just a teenager, but he was already displaying the powerful habits that would one day make him a billionaire. Mentors and Coaches: How to Find a Great Mentor A career coach or mentor is a person who can guide you with the benefit of their experience. He or she may be someone more senior from within your organisation or someone external to your organisation who has been successful in the field or skills you want to develop. The right mentor can help you accelerate career, boost your self-development and improve your working relationships. And remember that a mentor is not only helpful in your career the benefits of having a mentor are relevant to all areas of your life whether fitness, financial or lifestyle. Throw a No-Heat Party for the Planet Is it really possible to have loads of fun, and help the planet at the same time? Just Listen, Please! When did you last do that? When did you last listen to yourself? Is there a small voice inside you calling out "Just listen to me" Just listen. Please". "All I want is for you to listen to me". " I am tired and fed up of continuing doing. Just stop for a moment and just listen. Please". Coaching Prime Time An awful lot of fantastic coaching has been coming out of Hollywood lately, have you noticed? An Easy Way to End The Year As a healthy business owner or independent professional, how do you end your year? Well, I tell my clients to stop working. That's right, stop working. The kind of work I'm talking about is the work of getting new business. There is no new business in the dark days of winter, just the clean up of old business. If you have clients that must spend in order to deduct prior to years' end, go to it. This is for those who have the time to take the time. Dont Be Jealous - Be Inspired When we see people do things we cannot do, or have things we don't have, it might be tempting to be a little jealous. But, jealousy doesn't lead to anything except resentment, and that isn't going to help you. Instead of being jealous of others, focus on being inspired. Let the success of others move you forward toward your own success. After all, people who are doing things you want to do or have things you want are examples of what is possible for you. Floating In Mindfulness: Dealing With Disappointment Feeling disappointed? It's time to float. Is Time Really Easier to Sell than Products? Generate Extra Revenue by Packaging Up What You Know Over the years I've worked with very many coaches and consultants who make their money by selling blocks of time. Email Etiquette 1 I thought it might be worth visiting some email etiquette for all as the majority of the readers of this newsletter are now on email. HR Professional in New Avtaar: HR as a Coach and Mentor Introduction
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